Discussion for models not listed
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D4RR3N
- Posts: 1
- Joined: Wed Nov 09, 2016 8:53 pm
Post
by D4RR3N » Wed Nov 09, 2016 10:26 pm
Hi looking for some technical help I'm trying to get this to work with my 4G LTE dongle
I have a BiPAC 6300NX running firmware 1.02b.rc5.dy28 and a ZTE MF823 dongle which according to this list is compatible:
http://support.billion.com/FTP/Compatib ... -04-27.pdf
When i plug the dongle in the log shows this:
Code: Select all
Dec 20 22:16:47 syslog: [3gDeamon@0] Got External 3G Wan Port
Dec 20 22:16:47 syslog: [3gDeamon@0] Not support this usb device in our 3G deamon for usb_modeswitch,port(0)(vid:0x19d2,pid:0x1403)
Dec 20 22:16:47 syslog: [3gDeamon@0] change mode end
Dec 20 22:16:58 syslog: [3gDeamon@0] Can not get AT Interface
Can anybody help???
Daren
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billion_fan
- Posts: 5292
- Joined: Tue Jul 19, 2011 4:30 pm
Post
by billion_fan » Tue Nov 15, 2016 9:27 am
D4RR3N wrote:Hi looking for some technical help I'm trying to get this to work with my 4G LTE dongle
I have a BiPAC 6300NX running firmware 1.02b.rc5.dy28 and a ZTE MF823 dongle which according to this list is compatible:
http://support.billion.com/FTP/Compatib ... -04-27.pdf
When i plug the dongle in the log shows this:
Code: Select all
Dec 20 22:16:47 syslog: [3gDeamon@0] Got External 3G Wan Port
Dec 20 22:16:47 syslog: [3gDeamon@0] Not support this usb device in our 3G deamon for usb_modeswitch,port(0)(vid:0x19d2,pid:0x1403)
Dec 20 22:16:47 syslog: [3gDeamon@0] change mode end
Dec 20 22:16:58 syslog: [3gDeamon@0] Can not get AT Interface
Can anybody help???
Daren
We will have to setup a remote debug session with our engineers to see if they can get this dongle working. (we will need a PC with team viewer running, a wired connection to the router, and a wireless connection connected to a active internet connection)
Please submit a ticket here so we can arrange it
http://www.billion.uk.com/esupport/inde ... ets/Submit