8200N IPV4 lease renewal issues

Discussions for BiPAC 8200 series VDSL modem /router: 8200AXL, 8206AZ, 8200M, 8200N
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BROOKERS
Posts: 2
Joined: Tue Apr 09, 2013 9:28 am

8200N IPV4 lease renewal issues

Post by BROOKERS »

We are providing VDSL2 services to these 8200N CPE's using Dynamic IP router profile.

The problem is we are seeing IP renewal issues, specifically the IP lease from our Core Router expires every 8hrs and normally in other areas of our network Routers / CPE's auto renew the IP lease.

However with the Billion 8200N CPE's customers are having to manually renew their lease by logging into the Billion Web GUI or alternatively power cycle the Router.

Wondered whether anyone else has experienced this issue or whether this is known issue and Firmware Fix available?

Many Thanks

James
billion_fan
Posts: 5374
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8200N IPV4 lease renewal issues

Post by billion_fan »

Please submit a ticket to our esupport system so we can investigate further

http://www.billion.uk.com/esupport/inde ... ets/Submit
BROOKERS
Posts: 2
Joined: Tue Apr 09, 2013 9:28 am

Re: 8200N IPV4 lease renewal issues

Post by BROOKERS »

Thanks, Ticket has been raised.

Best
James
billion_fan
Posts: 5374
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8200N IPV4 lease renewal issues

Post by billion_fan »

BROOKERS wrote:Thanks, Ticket has been raised.

Best
James
We are looking into this issue, as we have to escalate the issue to our engineers, we will reply in due course.
Collegeroad
Posts: 17
Joined: Fri Oct 28, 2011 9:35 am

Re: 8200N IPV4 lease renewal issues

Post by Collegeroad »

Hi,
Are we any closer to a solution for this issue, I've left a ticket and no update yet just wondering.


Peter
billion_fan
Posts: 5374
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8200N IPV4 lease renewal issues

Post by billion_fan »

Collegeroad wrote:Hi,
Are we any closer to a solution for this issue, I've left a ticket and no update yet just wondering.


Peter

Just chased our engineers again, we will reply via our ticket system
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