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A complaint and insufficient advertising & datasheet information

Posted: Fri Apr 28, 2017 4:14 pm
by RalfyM
Just wanted to complain about your product 6300NX and lack of clear information in your advertising and data sheets. I've wasted postage and packaging costs on this product (delivery and soon to be return) because it claimed to be a NAS but doesn't support 3TB HDDs. I mean HDDs of this size aren't exactly rare nowadays. It took two attempts to find this out. Not good.

Re: A complaint and insufficient advertising & datasheet information

Posted: Thu Jun 22, 2017 2:21 pm
by anajames
Have you tried talking to the support.

Re: A complaint and insufficient advertising & datasheet information

Posted: Fri Jul 07, 2017 3:58 pm
by HarlBen
I don't think the official support is present here on forum. Contact from their website.

Re: A complaint and insufficient advertising & datasheet information

Posted: Fri Jul 07, 2017 3:59 pm
by HarlBen
anajames wrote:Have you tried talking to the support.

If he had he wouldn't have posted here.