8800 NL WAN Status Problem

[pintosal]

When I try to access the Status>WAN I consistently get "The connection was reset"

Everything else seems to be working fine.

I am on version 2.32.e

Any ideas?

[billion_fan]

When I try to access the Status>WAN I consistently get "The connection was reset"

Everything else seems to be working fine.

I am on version 2.32.e

Any ideas?

Are you running router stats or a similar program if you are, you have to disable router stats first, then you can browse the web gui

[pintosal]

I do sometimes use DSLSTATS but it is not running now.

I just tried again and, using Firefox, got the same "The connection was reset" -

On the off chance, and in case it was browser related, I also just tried with IE and got "This page can’t be displayed"

[billion_fan]

I do sometimes use DSLSTATS but it is not running now.

I just tried again and, using Firefox, got the same "The connection was reset" -

On the off chance, and in case it was browser related, I also just tried with IE and got "This page can’t be displayed"

Try rebooting the router, its a strange one I haven't seen before (only the xDSL page failing to load, assuming other pages are fine??)

[pintosal]

If I reboot the router, will that affect my synch speed? I'm on Infinity 2

[billion_fan]

If I reboot the router, will that affect my synch speed? I'm on Infinity 2

It shouldn't as long as the connection has been stable and up for around a week (DLM only kicks in when there are multiple drops etc)

Another thing to try is trying logging via your phone, to see if the same issue occurs.

[pintosal]

The reboot cured the problem. Thanks

By the way, is there any kind of 'softer' or 'lesser' reboot that does not affect the ADSL/VDSL line?

[billion_fan]

The reboot cured the problem. Thanks

By the way, is there any kind of 'softer' or 'lesser' reboot that does not affect the ADSL/VDSL line?

Not if you can't access the router, depending on your needs, you can drop the PPP connection and the line will stay in sycn

Status >> WAN, click on the 'Disconnect' button this will drop the PPP connection only