IPv6 options missing

Discussions for BiPAC 8800 series: 8800NL, 8800NLR2, 8800AXL, 8800AXLR2
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syrel2001
Posts: 6
Joined: Sat Jun 24, 2017 7:23 am

IPv6 options missing

Post by syrel2001 »

Hi

I am trying to set up an IPv6 tunnel on my 8800NL R2, firmware version 2.50a,d7 using the manual and the guide posted here:
viewtopic.php?f=19&t=3747&p=11690&hilit=tunnel#p11690

However, none of the IPv6 menu options that are supposed to exist are available to me - not 'IPv6 autoconfig' under LAN, nor the 'IP Tunnel' menu item under configuration. Screenshot attached.
Capture.JPG
What am I doing wrong?

thanks

syrel
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billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: IPv6 options missing

Post by billion_fan »

syrel2001 wrote:Hi

I am trying to set up an IPv6 tunnel on my 8800NL R2, firmware version 2.50a,d7 using the manual and the guide posted here:
viewtopic.php?f=19&t=3747&p=11690&hilit=tunnel#p11690

However, none of the IPv6 menu options that are supposed to exist are available to me - not 'IPv6 autoconfig' under LAN, nor the 'IP Tunnel' menu item under configuration. Screenshot attached.
Capture.JPG
What am I doing wrong?

thanks

syrel
You need to enable IPv6 on the WAN interface first, once you have edited your WAN connection and enabled IPv6, the option should then be available under LAN. (you might need to close down your web browser/tabs and then login in again to see this option)
syrel2001
Posts: 6
Joined: Sat Jun 24, 2017 7:23 am

Re: IPv6 options missing

Post by syrel2001 »

Thanks for the reply. I've finally had chance to try this out but can't get it to work. I have followed the instructions in the guide, and it seems to work, but I have no ipv6 access. My ipconfig /all result is:

Connection-specific DNS Suffix . : home.gateway
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c7e:1da9:c976:595e%10(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.22(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.2
DHCP Server . . . . . . . . . . . : 10.0.0.2
DHCPv6 IAID . . . . . . . . . . . : 242537525
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-75-8D-1B-74-D4-35-0C-A8-E6
DNS Servers . . . . . . . . . . . : 10.0.0.2
NetBIOS over Tcpip. . . . . . . . : Enabled

But when I go to test-ipv6.com I got 'no ipv6 address detected' (though I did get a tick for 'Your DNS server (possibly run by your ISP) appears to have IPv6 Internet access.' At ipv6-test.com I get ipv6 not supported, though 'DNS6+IP4' is supported.

Does anyone have any idea what I might be doing wrong? I have gone through the guide several times to ensure I am not missing a step. I am on firmware 2.50a.d7.

cheers

syrel
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: IPv6 options missing

Post by billion_fan »

syrel2001 wrote:Thanks for the reply. I've finally had chance to try this out but can't get it to work. I have followed the instructions in the guide, and it seems to work, but I have no ipv6 access. My ipconfig /all result is:

Connection-specific DNS Suffix . : home.gateway
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6c7e:1da9:c976:595e%10(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.22(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.0.0.2
DHCP Server . . . . . . . . . . . : 10.0.0.2
DHCPv6 IAID . . . . . . . . . . . : 242537525
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-75-8D-1B-74-D4-35-0C-A8-E6
DNS Servers . . . . . . . . . . . : 10.0.0.2
NetBIOS over Tcpip. . . . . . . . : Enabled

But when I go to test-ipv6.com I got 'no ipv6 address detected' (though I did get a tick for 'Your DNS server (possibly run by your ISP) appears to have IPv6 Internet access.' At ipv6-test.com I get ipv6 not supported, though 'DNS6+IP4' is supported.

Does anyone have any idea what I might be doing wrong? I have gone through the guide several times to ensure I am not missing a step. I am on firmware 2.50a.d7.

cheers

syrel
Can you post a screen shot of your 'Status' page so I check to see if you have IPv6 on the WAN side
syrel2001
Posts: 6
Joined: Sat Jun 24, 2017 7:23 am

Re: IPv6 options missing

Post by syrel2001 »

Here are screenshots of all relevant status and options pages (1 of 2)
syrel
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Last edited by syrel2001 on Sun Aug 27, 2017 8:40 am, edited 1 time in total.
syrel2001
Posts: 6
Joined: Sat Jun 24, 2017 7:23 am

Re: IPv6 options missing

Post by syrel2001 »

And final two screenshots...
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billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: IPv6 options missing

Post by billion_fan »

Ok so you are using a tunnel with tunnel broker, let me check with our engineers and get back to you.
syrel2001
Posts: 6
Joined: Sat Jun 24, 2017 7:23 am

Re: IPv6 options missing

Post by syrel2001 »

thanks
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: IPv6 options missing

Post by billion_fan »

syrel2001 wrote:thanks
Attached is the new firmware that resolves IPv6inIPv4 tunnel issues with Tunnel Broker
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syrel2001
Posts: 6
Joined: Sat Jun 24, 2017 7:23 am

Re: IPv6 options missing

Post by syrel2001 »

That has worked, thanks!
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