Wi-Fi won't connect after a while from various devices. Both 2.4 and 5ghz rssid appear on the device, but won't make a connection. A reboot always fixes the problem but only for a short time, maybe a few hours. Rooter is only about a month old and it's been doing this since new. Fed up with this now and tempted to just return it.
Anyone have any suggestions? Tried moving the Wi-Fi channel to where no others are, currently 11.
Wi-Fi won't connect, 8800axl r2
-
ajhudson79
- Posts: 2
- Joined: Sat Jul 07, 2018 9:41 am
Re: Wi-Fi won't connect, 8800axl r2
I have the same problem with the same model. It's very frustrating. I have not even had it 24 hours and it's done it twice.
The WiFi keeps saying the authentication failed.
Looks like my BT smart hub wasn't so bad after all!
The WiFi keeps saying the authentication failed.
Looks like my BT smart hub wasn't so bad after all!
-
billion_fan
- Posts: 5398
- Joined: Tue Jul 19, 2011 4:30 pm
Re: Wi-Fi won't connect, 8800axl r2
Can you try a firmware upgrade to 2.52.d10 firmware and let me know if you still have the same issues.
http://www.billion.uk.com/esupport/inde ... ion-252d10
If you are already on firmware 2.52.d10 please let me know, (I have pulled the test firmware for now)
http://www.billion.uk.com/esupport/inde ... ion-252d10
If you are already on firmware 2.52.d10 please let me know, (I have pulled the test firmware for now)
-
Uriosman
- Posts: 2
- Joined: Wed Jul 18, 2018 3:16 am
Re: Wi-Fi won't connect, 8800axl r2
Thank you very much for helping me
-
evansnp
- Posts: 162
- Joined: Fri Feb 28, 2014 11:28 am
Re: Wi-Fi won't connect, 8800axl r2
Hi Billion_Fan, the fact that you said
, does that mean that you found issues? the reason for asking is that I have a recurance of my line dropping problem, which BT are blaming the router for (according to their logs).If you are already on firmware 2.52.d10 please let me know, (I have pulled the test firmware for now)
-
billion_fan
- Posts: 5398
- Joined: Tue Jul 19, 2011 4:30 pm
Re: Wi-Fi won't connect, 8800axl r2
I haven't had any reports on the DSL side dropping, it was just wifi side that had issues hence the test firmware was Zcomax8800AXLR2_2.52.d10-maxClient (on this test firmware the DMT code was the same)evansnp wrote: ↑Wed Jul 18, 2018 2:39 pm Hi Billion_Fan, the fact that you said, does that mean that you found issues? the reason for asking is that I have a recurance of my line dropping problem, which BT are blaming the router for (according to their logs).If you are already on firmware 2.52.d10 please let me know, (I have pulled the test firmware for now)
My test device has been up for 1 day 4 hours (PPP) without any drop outs running Zcomax8800AXLR2_2.52.d10-maxClient
If you mean firmware Zcomax8800AXLR2_2.52.dtest.afw, I would revert back to 2.52.d10, as the DMT code should have no issues
-
evansnp
- Posts: 162
- Joined: Fri Feb 28, 2014 11:28 am
Re: Wi-Fi won't connect, 8800axl r2
Do I have to do a full re-configure?
-
billion_fan
- Posts: 5398
- Joined: Tue Jul 19, 2011 4:30 pm
-
evansnp
- Posts: 162
- Joined: Fri Feb 28, 2014 11:28 am
Re: Wi-Fi won't connect, 8800axl r2
Hmm .. downgraded to d10, and it reverted to factory settings .... good job I had a backup 