1-1 NAT not working on 7800DX

oakworthy
Posts: 10
Joined: Wed Sep 11, 2013 12:29 pm

Re: 1-1 NAT not working on 7800DX

Post by oakworthy »

If I understand what you're saying, surfing to the external NATted address from outside my LAN should work. That would be fine if it were the case, but it doesn't seem to be.

Try http://82.68.34.225 and let me know what you get. You should get a prompt from an Axis camera, but you get a prompt from a BiPAC router instead.

If anyone else is reading this, perhaps you could try it and comment. I've already had some friends try it, and it's definitely the router that they connect to.

Robert
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 1-1 NAT not working on 7800DX

Post by billion_fan »

oakworthy wrote:If I understand what you're saying, surfing to the external NATted address from outside my LAN should work. That would be fine if it were the case, but it doesn't seem to be.

Try http://82.68.34.225 and let me know what you get. You should get a prompt from an Axis camera, but you get a prompt from a BiPAC router instead.

If anyone else is reading this, perhaps you could try it and comment. I've already had some friends try it, and it's definitely the router that they connect to.

Robert
Yes I see that, is your Axis camera running on port 80, like your video suggests, please let me know tonight and I will run some more tests tormorrow with a HTTP server also running on port 80
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: 1-1 NAT not working on 7800DX

Post by billion_fan »

billion_fan wrote:
oakworthy wrote:If I understand what you're saying, surfing to the external NATted address from outside my LAN should work. That would be fine if it were the case, but it doesn't seem to be.

Try http://82.68.34.225 and let me know what you get. You should get a prompt from an Axis camera, but you get a prompt from a BiPAC router instead.

If anyone else is reading this, perhaps you could try it and comment. I've already had some friends try it, and it's definitely the router that they connect to.

Robert
Yes I see that, is your Axis camera running on port 80, like your video suggests, please let me know tonight and I will run some more tests tormorrow with a HTTP server also running on port 80

I just tested the one to one NAT function with a HTTP server on port 80, once I typed in the IP address (one to one NAT WAN IP) I got redirected straight to my HTTP server.

Can you submit a ticket on our esupport portal so we can investigate and discuss further http://www.billion.uk.com/esupport/inde ... ets/Submit

UPDATE

Turn off remote access on the 7800DXL (while I discuss with our engineers), and you should then be able to access your web cam on port 80
oakworthy
Posts: 10
Joined: Wed Sep 11, 2013 12:29 pm

Re: 1-1 NAT not working on 7800DX

Post by oakworthy »

Thanks.

Yes, the camera is on port 80. I'd prefer to keep things on their "proper" ports.
oakworthy
Posts: 10
Joined: Wed Sep 11, 2013 12:29 pm

Re: 1-1 NAT not working on 7800DX

Post by oakworthy »

Just to confirm, if I turn off remote access to the router, 1-1 NAT does indeed work properly.

It would be nice if this bug was fixed, or at least the firmware mentioned, in the settings for 1-1 NAT and remote access, that this is the case! It would have saved me 2 weeks of messing about.

Rob.
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