Crash if Jumbo frame enabled

[Edtech]

Hi!

I have a problem with the 7800DXL. When I enable the jumbo frame (9000), the connection down after a few seconds (but it works during 30s !). The LAN isn't reachable and I must restart the router. The other devices on my LAN can't reach the router, it's not a problem with my computer or network card. The crash occurs only if I use a lot of bandwith. If I surf on the web or chat on Teamspeak, no problem. But if I download Diablo for example in P2P, It crash after a few seconds.

My network card is integrate to the motherboard and it's a Realtek PCIe GBE Family Controler with the last driver. My OS is Windows 8.1 and my connection in FTTH at 300Mbps by Orange.

[billion_fan]

Hi!

I have a problem with the 7800DXL. When I enable the jumbo frame (9000), the connection down after a few seconds (but it works during 30s !). The LAN isn't reachable and I must restart the router. The other devices on my LAN can't reach the router, it's not a problem with my computer or network card. The crash occurs only if I use a lot of bandwith. If I surf on the web or chat on Teamspeak, no problem. But if I download Diablo for example in P2P, It crash after a few seconds.

My network card is integrate to the motherboard and it's a Realtek PCIe GBE Family Controler with the last driver. My OS is Windows 8.1 and my connection in FTTH at 300Mbps by Orange.

What firmware version are you on??

[Edtech]

It's the last, 2.32c.

It's like a memory leak occurs. If I use only web, it's very long to crash. If I download at 5MiB/s, it's a few minutes later. If I download at 30MiB/s, it's a few seconds.

[billion_fan]

It's the last, 2.32c.

It's like a memory leak occurs. If I use only web, it's very long to crash. If I download at 5MiB/s, it's a few minutes later. If I download at 30MiB/s, it's a few seconds.

Try firmware 2.32d and let me know if the issue still occurs

[tinytim]

Presumably the network adapter has also been configured for jumbo frames of the same size.

[Edtech]

Oh! I didn't saw the new firmware. I try it this evening.

Yes, I change the jumbo frame in my network card to 9000. Nothing to set in the router, doesn't it?

Maybe the problem is fixed in the new firmware :
5. Fixed issue whereby jumbo frames don’t work on PPPoE connections.

[Edtech]

I installed the last firmware and enabled again the jumbo at 9KB MTU. I'm downlading Diablo III Bêta at 20MiB/s without crash. I continue to test.