Billion UK Forum

clashcityrocker wrote:I don't believe its a DNS issue because the working tablet could access google via its IP address and its domain name without problem. The non working one could not access either IP or domain name.

If other devices are still working, then it might not be a router issue, (if all devices went down, you could point to the router, but if its just one device, then its strange)

What was the model/make of the tablet that has the issue?

It's not limited to one device. Have seen it intermittently on 3x android devices. I may have seen the issue on my wired ps4 (but can't be 100% sure on this).

All the devices I can be 100% sure about are all android devices 1 running jellybean (4.1) the others are nexus devices and all KitKat (4.4).

I don't believe its the devices they are just what gets used the most.

clashcityrocker wrote:It's not limited to one device. Have seen it intermittently on 3x android devices. I may have seen the issue on my wired ps4 (but can't be 100% sure on this).

All the devices I can be 100% sure about are all android devices 1 running jellybean (4.1) the others are nexus devices and all KitKat (4.4).

I don't believe its the devices they are just what gets used the most.

Send me a backup of your config file (via support ticket), with password set to admin so I can load your settings here, and leave it up and running over the bank holiday weekend, with two win 8 laptops connected to see if I can replicate the issue, I will also double check your settings

Hi router config attached to ticket. Sorry for the delay, I had to get home to access the router and change the password (disabled remote admin)

clashcityrocker wrote:Hi router config attached to ticket. Sorry for the delay, I had to get home to access the router and change the password (disabled remote admin)

I haven't been able to replicate your issue, if the issue has re-occured, can you send me your debugged logs.

It's been fine here so far. The issue is rather intermittant. I have the full debug logging on, so that may hopefully lead to some clues.

clashcityrocker wrote:It's been fine here so far. The issue is rather intermittant. I have the full debug logging on, so that may hopefully lead to some clues.

Ok, keep me posted

have you tried doing a traceroute to the google IP address?
This should show where the packets stop.

They stop at the router. I do have this in one of my logs or screenshots somwhere.

You could see what Netalyzr (requires Java) makes of it and there's an app for an Andriod, but if its wireless source is cut off then that app may not be much use.

http://netalyzr.icsi.berkeley.edu/

https://play.google.com/store/apps/deta ... zr.android