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Re: BT fibre optic home Hub 3 - do i need it?

Posted: Fri May 25, 2012 2:00 pm
by a5ian300zx
Hi,

sorry i mean in the network adaptor priorities there is options for flow control, jumbo frames, green ethernet etc...

I got network connectivity but im finding that when i download something then i cannot load and web pages it just keeps timing out for some reason.

Thanks

Re: BT fibre optic home Hub 3 - do i need it?

Posted: Fri May 25, 2012 2:55 pm
by billion_fan
Have you enabled intrusion detection??

If so try and disable it. :D

Re: BT fibre optic home Hub 3 - do i need it?

Posted: Fri May 25, 2012 5:30 pm
by billion_fan
Also do you have another computer on the network, that can help verify if this issue isolated to just one computer?

Re: BT fibre optic home Hub 3 - do i need it?

Posted: Sat May 26, 2012 9:20 am
by a5ian300zx
billion_fan wrote:Have you enabled intrusion detection??

If so try and disable it. :D
Hi,

this has resolved the issue, is it safe to switch off?

Thanks

Re: BT fibre optic home Hub 3 - do i need it?

Posted: Mon May 28, 2012 10:39 am
by billion_fan
a5ian300zx wrote:
billion_fan wrote:Have you enabled intrusion detection??

If so try and disable it. :D
Hi,

this has resolved the issue, is it safe to switch off?

Thanks

I personally don't have intrusion detection on, but in your case you you have no other choice then to disable it.

Re: BT fibre optic home Hub 3 - do i need it?

Posted: Wed Jun 06, 2012 11:12 am
by precision
fiber optic products
i read this post and found very informative for me because i m reseached on fiber optic Products with all compatibility issues related to this.thanks for such a nice discussion .

Re: BT fibre optic home Hub 3 - do i need it?

Posted: Fri Jul 13, 2012 12:57 pm
by Barrynk
I saw the post from Gunny2k9 in May about using the 7800N for BT Infinity, I've just had Infinity installed and tried to set up my 7800N, I followed the instructions, and could see the Ewan connection in the control panel, but on the router the Ewan light remained yellow and could not get an internet connection, yet, as soon as I plugged everything back into the BT home hub, I was instantly connected.

Any ideas what could be the problem.

Thanks

Re: BT fibre optic home Hub 3 - do i need it?

Posted: Fri Jul 13, 2012 5:03 pm
by billion_fan
Barrynk wrote:I saw the post from Gunny2k9 in May about using the 7800N for BT Infinity, I've just had Infinity installed and tried to set up my 7800N, I followed the instructions, and could see the Ewan connection in the control panel, but on the router the Ewan light remained yellow and could not get an internet connection, yet, as soon as I plugged everything back into the BT home hub, I was instantly connected.

Any ideas what could be the problem.

Thanks

You need to set the EWAN to PPPOE and enter your BT username and password in the sections provided, save the config and restart the router.

The ornage light on the EWAN port is normal as the EWAN port runs a 100mbps.

Re: BT fibre optic home Hub 3 - do i need it?

Posted: Sat Jul 14, 2012 12:08 pm
by Barrynk
I finally managed to get it working by using the username bthomehub@btinternet.com and my password.

Everything worked OK , except that I could not get wireless from the 7800N, and within an hour the router had stopped working completely, and I couldn't get it running again.

Is there anything else I can do to get BT Infinity to run without a problem?

Re: BT fibre optic home Hub 3 - do i need it?

Posted: Sat Jul 14, 2012 10:53 pm
by billion_fan
Barrynk wrote:I finally managed to get it working by using the username bthomehub@btinternet.com and my password.

Everything worked OK , except that I could not get wireless from the 7800N, and within an hour the router had stopped working completely, and I couldn't get it running again.

Is there anything else I can do to get BT Infinity to run without a problem?
Turn off the router, plug up to the EWAN port (on the 7800n) Restart your PC, Turn on the router, quickly grab the system log, steps below, once done disable the wireless (Basic >> WLAN >> WLAN Service Disable)

Submit a ticket here and also attach your system log. (System log found under (advanced >> status >> system log, make sure you copy and paste the whole system log)

http://www.billion.uk.com/esupport/inde ... ets/Submit