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Re: Setting up 7800dxl with BT Infinity

Posted: Fri Jul 04, 2014 4:46 pm
by Trafford lad
haven't got either of them lit doh, looks like our IT guy hasn't configured it properly either

will try again from scratch and report back - cancelled my 8800NL on Amazon too because of zero stock availability and also on the strength of our IT guy saying it was really easy to do :x

Re: Setting up 7800dxl with BT Infinity

Posted: Fri Jul 04, 2014 4:52 pm
by billion_fan
Trafford lad wrote:haven't got either of them lit doh, looks like our IT guy hasn't configured it properly either

will try again from scratch and report back - cancelled my 8800NL on Amazon too because of zero stock availability and also on the strength of our IT guy saying it was really easy to do :x
Normally it is easy to do, the 7800DXL should work like a PC connecting to the HH5, it will obtain a LAN IP address just like a PC. (when configured for a EWAN connection)

If you still have issues, post me a copy of your config file on our esupport system and I will set it up for you (I'll pick up the ticket on Monday :D )

Re: Setting up 7800dxl with BT Infinity

Posted: Fri Jul 04, 2014 4:54 pm
by Trafford lad
thanks, going to try again shortly, will let you know on Monday ;)

Re: Setting up 7800dxl with BT Infinity

Posted: Sat Jul 05, 2014 10:42 am
by evansnp
I know that it's a bit late for this user, but you can ask the Openreach engineer to swap the HH5 for an Openreach modem. This is what I did yesterday, and it worked straight away with my 7800DXL.

Re: Setting up 7800dxl with BT Infinity

Posted: Sun Jul 06, 2014 5:38 pm
by Trafford lad
Gave up trying - just installed the 8800NL after re-ordering yesterday Saturday which arrived today Sunday :D

Install easy peasy - even i could do it !!! :o

Nice unit - smaller then what i expected, good coverage so far in the house, wireless download speed tests ( 20 feet away from Router in different room ) are around the same as the HH5 - 17-20 mb/s

I expect the download speeds will change depending on time of day ;)

One billion 8800NL working well - hopefully no drop outs on gaming as with the HH, here's hoping :D