WEB GUI no access
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daveesh1
- Posts: 13
- Joined: Mon Apr 27, 2015 5:29 pm
WEB GUI no access
Got a 8800AXL R2 using it in modem/router mode works fine. Set it up in ethernet mode and connect it to a 8800AXL origional as the modem with wireless turned off, and after a couple of hours on the 8800axl R2 Wireless won't let you connect can't access Webgui and telnet locks up as well but hardwire devices still have Internet access and I can ping the router and the modem. Re-boot the router and all works for another couple of hours. Using the same configuration as when I had it setup as modem/router mode which was OK. Have also defaulted it and setup from scratch still the same any ideas.
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billion_fan
- Posts: 5398
- Joined: Tue Jul 19, 2011 4:30 pm
Re: WEB GUI no access
Will you be able to setup a syslog server to capture the logs before the lockup occurs?? (we will need a copy of the system log to find out what is going just before the lockup)daveesh1 wrote: ↑Thu Nov 02, 2017 7:14 am Got a 8800AXL R2 using it in modem/router mode works fine. Set it up in ethernet mode and connect it to a 8800AXL origional as the modem with wireless turned off, and after a couple of hours on the 8800axl R2 Wireless won't let you connect can't access Webgui and telnet locks up as well but hardwire devices still have Internet access and I can ping the router and the modem. Re-boot the router and all works for another couple of hours. Using the same configuration as when I had it setup as modem/router mode which was OK. Have also defaulted it and setup from scratch still the same any ideas.
Attached is a guide on how to setup a syslog server on a windows PC.
Once you have logs, please submit a ticket here http://www.billion.uk.com/esupport/inde ... ets/Submit
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daveesh1
- Posts: 13
- Joined: Mon Apr 27, 2015 5:29 pm
Re: WEB GUI no access
Yeah thats great. Did actually setup syslog up last night but only set logging to informal not Debugging. Once it happens i will log a ticket and send the log file.
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daveesh1
- Posts: 13
- Joined: Mon Apr 27, 2015 5:29 pm
Re: WEB GUI no access
Been fine for nearly 12 hours but Just happened again 5 mins ago. Have saved the log file and I will submit a ticket tomorrow with the log file.
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billion_fan
- Posts: 5398
- Joined: Tue Jul 19, 2011 4:30 pm
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daveesh1
- Posts: 13
- Joined: Mon Apr 27, 2015 5:29 pm
Re: WEB GUI no access
Have we got any update on this as this is happening daily now
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billion_fan
- Posts: 5398
- Joined: Tue Jul 19, 2011 4:30 pm