WAN IP Change at least 30 times a day

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scwilson
Posts: 13
Joined: Thu Jul 25, 2013 12:32 pm

WAN IP Change at least 30 times a day

Post by scwilson »

Hi all,

I purchased a Billion 7800DXL in June and it has been running fine with my BT Broadband service. I get around 3.5MB downstream and it holds on to a connection very well. I have set it up to notify me via email when I get a new WAN IP. This last 3 or 4 days, I am getting around 30 emails per day saying there has been a WAN IP change.

Not sure why this is happening, could it be a router fault or my ISP?

I phoned my ISP (BT) and they checked the line, said it was OK, since I am not using a BT homehub, they suggested to re-set my Billion to factory settings, which I did but it is still doing the same.

Just wondering what options I have and what I should start looking at. I am running 2.32b, which came with the unit.

Thanks.


Scott
scwilson
Posts: 13
Joined: Thu Jul 25, 2013 12:32 pm

Re: WAN IP Change at least 30 times a day

Post by scwilson »

I have just found out they have been upgrading my exchange and now FC is suddenly available for me so have placed an order. I checked last week and it wasn't, would this be the reason my WAN IP keeps changing over the last 3-4 days?
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: WAN IP Change at least 30 times a day

Post by billion_fan »

scwilson wrote:I have just found out they have been upgrading my exchange and now FC is suddenly available for me so have placed an order. I checked last week and it wasn't, would this be the reason my WAN IP keeps changing over the last 3-4 days?
It could be as they might be upgrading the local exchange
scwilson
Posts: 13
Joined: Thu Jul 25, 2013 12:32 pm

Re: WAN IP Change at least 30 times a day

Post by scwilson »

I have an engineer coming on 17th October to install Infinity for me. Still unsure why I get a new WAN IP every 5 mins or so. As you say, it might be exchange related.
scwilson
Posts: 13
Joined: Thu Jul 25, 2013 12:32 pm

Re: WAN IP Change at least 30 times a day

Post by scwilson »

The frequency of the WAN IP changes have reduced now. I believe BT are working on the issue so clearly an exchange problem. I actually tried with an old BT HomeHub 3.0 and got the same results as with the Billion, swapped cables and everything.
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