I have a problem with my 7800N. After roughly 2-3 months of uptime the ADSL link will go down and the router will not resync until I do a full power cycle.
Here's a portion of the syslog when this last happened the other day:
I have a problem with my 7800N. After roughly 2-3 months of uptime the ADSL link will go down and the router will not resync until I do a full power cycle.
Here's a portion of the syslog when this last happened the other day:
Oct 8 04:44:18 gateway gateway -- MARK --
Oct 8 05:44:18 gateway gateway -- MARK --
Oct 8 06:44:18 gateway gateway -- MARK --
Oct 8 06:56:10 gateway gateway kernel: Line 0: ADSL link down
Oct 8 06:56:10 gateway gateway kernel: Saving OEM data from 0xA1FF02DC
Oct 8 06:56:10 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:56:11 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:56:11 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
Oct 8 06:56:11 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:56:12 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:56:12 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
Oct 8 06:56:12 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:56:13 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:56:13 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
Oct 8 06:56:14 gateway gateway syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null
Oct 8 06:56:16 gateway gateway pppd[8982]: Terminating connection due to link down.
Oct 8 06:57:17 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:57:18 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:57:18 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
Oct 8 06:57:18 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:57:19 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:57:19 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
Oct 8 06:57:19 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:57:20 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:57:20 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
Oct 8 06:58:24 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:58:25 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:58:25 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
Oct 8 06:58:25 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:58:26 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:58:26 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
Oct 8 06:58:26 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:58:27 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:58:27 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
Oct 8 06:59:31 gateway gateway kernel: pSdramPHY=0xA1FFFFF8, 0x1B77A9 0xDEADBEEF
Oct 8 06:59:32 gateway gateway kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Oct 8 06:59:32 gateway gateway kernel: AdslCoreHwReset: ADSL PHY initialization timeout 1000000 uSec
This continues until the router is power cycled.
> deviceinfo
Model Name : BiPAC 7800N
Software Version: 1.06g
I can provide more information to help diagnose the problem, just let me know.
Thanks very much
Please upgrade to lastest firmware and check if the issue still occurs on 1.06h.dt2. (attached) don't forget to reset back to factory default settings, to ensure all changes within the firmware are implemented correctly.
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I'll load this firmware now and if I see the problems again I'll post back in this thread. It may be some time before it happens again (if it does). Perhaps up to 3 months
I'll load this firmware now and if I see the problems again I'll post back in this thread. It may be some time before it happens again (if it does). Perhaps up to 3 months
Hi i have similar problem ... but mine does not need power cycle ... after couple of days the SNR drops slow till days later will disconnect ... firmware 1,06h from UK download pages ... i am using it in greece ... at DSLstats tool it will show the bit swap is unable to recover the broken tones ... will try the beta, but i only have the 7800 (not the n) is it ok to use with the n firmware? for the none n model ... if any one knows for faster respond ... thanks
babis3g wrote:Hi i have similar problem ... but mine does not need power cycle ... after couple of days the SNR drops slow till days later will disconnect ... firmware 1,06h from UK download pages ... i am using it in greece ... at DSLstats tool it will show the bit swap is unable to recover the broken tones ... will try the beta, but i only have the 7800 (not the n) is it ok to use with the n firmware? for the none n model ... if any one knows for faster respond ... thanks
You can't use the 7800N firmware with the 7800, once I receive firmware 1.06h.dt2 for the 7800 I will post it
Thanks for fast response ... if the firmware works with the non n model not need to hurry
by the way i notice later after posting here was an other thread for the beta firmware at beta section so i will post there midweek after test it for few days
i am going to try it this evening ... thanks again for fast respond
babis3g wrote:Thanks for fast response ... if the firmware works with the non n model not need to hurry
by the way i notice later after posting here was an other thread for the beta firmware at beta section so i will post there midweek after test it for few days
i am going to try it this evening ... thanks again for fast respond
Sorry I meant you can't use the 7800N on the 7800, it will be rejected.
I know admin has requested the 7800 firmware from our engineers, just waiting for a reply now and I will post it for you.
