Loss of speed

[gmorgan]

A couple of times now using this router, I've lost speed and needed to reboot. The line speed remains but downloading and a speed check indicates a 1mb d/l? Any ideas???

[billion_fan]

A couple of times now using this router, I've lost speed and needed to reboot. The line speed remains but downloading and a speed check indicates a 1mb d/l? Any ideas???

Are you using Fibre (VDSL) or ADSL??

[gmorgan]

fibre, sorry

[billion_fan]

fibre, sorry

Can you post a copy of you 'xDSL' page once the issue occurs??

[yayarecki]

Hello billion uk forum
I have exactly the same problem, very low speeds of around 1Mbps and very slow wireless speed connection between my laptop and the router (between 5 - 9 -12Mbps). Wired devices are unaffected, everything is super fast. Really strange as during the first hour of usage wireless and wired connections were fine. Here's my xDSL. Any help will be much appreciated, thanks. I'm using WPA2-PSK AES wireless security settings.

xDSL
xDSL
Mode VDSL2
Traffic Type PTM
Status Up
Link Power State L0
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 26.8 22.6
Attenuation (dB) 0.0 0.0
Output Power (dBm) 12.5 4.4
Attainable Rate (Kbps) 94796 32576
Rate (Kbps) 39998 9995
B (# of bytes in Mux Data Frame) 237 235
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 64 7
R (# of redundancy bytes in the RS codeword) 16 16
S (# of data symbols over which the RS code word spans) 0.1893 0.7508
L (# of bits transmitted in each data symbol) 10736 2717
D (interleaver depth) 1 1
I (interleaver block size in bytes) 254 255
N (RS codeword size) 254 255
Delay (msec) 0 0
INP (DMT symbol) 0.00 0.00
OH Frames 0 0
OH Frame Errors 0 0
RS Words 45808335 3007386
RS Correctable Errors 0 0
RS Uncorrectable Errors 0 0
HEC Errors 0 0
OCD Errors 0 0
LCD Errors 0 0
Total Cells 167453415 0
Data Cells 2012606 0
Bit Errors 0 0
Total ES 0 0
Total SES 0 0
Total UAS 27 27

[gmorgan]

I think it's down to the Wireless AP. Since I've deactivated it "touch wood' it seems stable....

[billion_fan]

Hello billion uk forum
I have exactly the same problem, very low speeds of around 1Mbps and very slow wireless speed connection between my laptop and the router (between 5 - 9 -12Mbps). Wired devices are unaffected, everything is super fast. Really strange as during the first hour of usage wireless and wired connections were fine. Here's my xDSL. Any help will be much appreciated, thanks. I'm using WPA2-PSK AES wireless security settings.

xDSL
xDSL
Mode VDSL2
Traffic Type PTM
Status Up
Link Power State L0
Downstream Upstream
Line Coding (Trellis) On On
SNR Margin (dB) 26.8 22.6
Attenuation (dB) 0.0 0.0
Output Power (dBm) 12.5 4.4
Attainable Rate (Kbps) 94796 32576
Rate (Kbps) 39998 9995
B (# of bytes in Mux Data Frame) 237 235
M (# of Mux Data Frames in an RS codeword) 1 1
T (# of Mux Data Frames in an OH sub-frame) 64 7
R (# of redundancy bytes in the RS codeword) 16 16
S (# of data symbols over which the RS code word spans) 0.1893 0.7508
L (# of bits transmitted in each data symbol) 10736 2717
D (interleaver depth) 1 1
I (interleaver block size in bytes) 254 255
N (RS codeword size) 254 255
Delay (msec) 0 0
INP (DMT symbol) 0.00 0.00
OH Frames 0 0
OH Frame Errors 0 0
RS Words 45808335 3007386
RS Correctable Errors 0 0
RS Uncorrectable Errors 0 0
HEC Errors 0 0
OCD Errors 0 0
LCD Errors 0 0
Total Cells 167453415 0
Data Cells 2012606 0
Bit Errors 0 0
Total ES 0 0
Total SES 0 0
Total UAS 27 27

Have you tried changing the wireless channel the router outputs on?? Also try and drop the 'Bandwidth' over to 20mhz and see if that helps

[yayarecki]

Hi, thanks guys for the reply. Well, I've been using this router now for a few days and fingers crossed it's been fantastic! I can really recommend this router to anyone who's on fiber broadband and want to fully take advantage of the speed. Much much better than sky's original router, also better than my tp-link router with dd-wrt firmware though I must say that my only complaint about dd-wrt was poor wireless signal. Anyway, xbmc, youtube and general browsing speed is excellent now All I did to make it work properly was to reset the router to factory settings and then I configured it again, changed the wireless channel to the least occupied in the area and that's it. Really happy with it One last thing, initially I used my sky's user name and password which I got using wireshark, it worked great on the tp-link router so I thought it was going to be the same case with bipac 8800. I don't know if that made any difference or not but I used the on line sky password generator and used this password when setting up billion router. For some reason I got different password to the one from wireshark.

[MrChips]

I've been seeing quite poor wifi performance with this router. Over the weekend I was getting buffering on Netflix on my chromecast which I put down to Netflix and then last night on youtube on my tablet. So I did speedtests and I was getting 3mbps download and 20mbps upload. Sometimes the download was a low as 0.5mpbs and pings times were at 200+ms on local servers. It seems the upload remains fine but the download really suffers. This is all on a BT infinity connection of 65Mbps down, 20Mbps up. I tried tests on ethernet cable and they were all good at full line speed - or thereabouts. I changed wireless channels from 1 to 6, 8 and 12 and no matter the speeds varied from being acceptable (20-30mpbs down) to unacceptable (3mbps-0.5 down) - so I'd say 70% of the time I would be seeing speeds of 20-30mbps down, 20mbps up, and then 30% of the time 0.5-3mbps down, 20mbps up. So it's intermittent. My devices that I've used (have been my phone, tablet PC and laptop PC) and all are reporting good or excellent signal strength but my speeds vary wildly as reported above. I'll continue to monitor but either I've got a broken router or there is something drastically wrong somewhere. BT Home Hub 5 performs flawlessly on wireless so I don't think it's wireless interference - get pretty much full line speeds anywhere in the house. And my house is modern with paper thin walls so there isn't much to stop the signal.

[billion_fan]

I've been seeing quite poor wifi performance with this router. Over the weekend I was getting buffering on Netflix on my chromecast which I put down to Netflix and then last night on youtube on my tablet. So I did speedtests and I was getting 3mbps download and 20mbps upload. Sometimes the download was a low as 0.5mpbs and pings times were at 200+ms on local servers. It seems the upload remains fine but the download really suffers. This is all on a BT infinity connection of 65Mbps down, 20Mbps up. I tried tests on ethernet cable and they were all good at full line speed - or thereabouts. I changed wireless channels from 1 to 6, 8 and 12 and no matter the speeds varied from being acceptable (20-30mpbs down) to unacceptable (3mbps-0.5 down) - so I'd say 70% of the time I would be seeing speeds of 20-30mbps down, 20mbps up, and then 30% of the time 0.5-3mbps down, 20mbps up. So it's intermittent. My devices that I've used (have been my phone, tablet PC and laptop PC) and all are reporting good or excellent signal strength but my speeds vary wildly as reported above. I'll continue to monitor but either I've got a broken router or there is something drastically wrong somewhere. BT Home Hub 5 performs flawlessly on wireless so I don't think it's wireless interference - get pretty much full line speeds anywhere in the house. And my house is modern with paper thin walls so there isn't much to stop the signal.

Have you tried to drop the 'Bandwidth' down to '20mhz' to see if that helps? (once done, disconnect all wireless devices, and reconnect them)