wifi blocked

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nitrams69
Posts: 11
Joined: Tue Jul 15, 2014 8:25 pm

wifi blocked

Post by nitrams69 »

Hi when i watch a internet channel on my youview box the wifi stops working have looked in settings
but i' m unsure if anything relates to it. Anyone else came across this.
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: wifi blocked

Post by billion_fan »

nitrams69 wrote:Hi when i watch a internet channel on my youview box the wifi stops working have looked in settings
but i' m unsure if anything relates to it. Anyone else came across this.
When the issue occurs, are you able to access the routers configuration from the wireless device?

Have you tried to change the Bandwidth over to 20mhz, and also if needed change the channel to either 1, 6 , 11??
nitrams69
Posts: 11
Joined: Tue Jul 15, 2014 8:25 pm

Re: wifi blocked

Post by nitrams69 »

Hi changed channel no difference, but i should have pointed out the youview box is connected to router by cat cable.
I continue to be able to watch the internet channel but the wifi stops working, sorry i didn't make that clear.
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: wifi blocked

Post by billion_fan »

nitrams69 wrote:Hi changed channel no difference, but i should have pointed out the youview box is connected to router by cat cable.
I continue to be able to watch the internet channel but the wifi stops working, sorry i didn't make that clear.
When the issue occurs, check the connectivity to the router off your wireless device that is having issues browsing the internet, by trying to login to the router web configuration page on http://192.168.1.254.

Also are other wireless devices having the same issue when the issue occurs on your wireless device?
nitrams69
Posts: 11
Joined: Tue Jul 15, 2014 8:25 pm

Re: wifi blocked

Post by nitrams69 »

Ok will do, but can say every wireless device stops working until i quit the internet channel.
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: wifi blocked

Post by billion_fan »

nitrams69 wrote:Ok will do, but can say every wireless device stops working until i quit the internet channel.
What about wired devices, do they experience the same issue?
nitrams69
Posts: 11
Joined: Tue Jul 15, 2014 8:25 pm

Re: wifi blocked

Post by nitrams69 »

Wired ok
billion_fan
Posts: 5398
Joined: Tue Jul 19, 2011 4:30 pm

Re: wifi blocked

Post by billion_fan »

nitrams69 wrote:Wired ok
Ok so its just the wireless that is effected, have you changed the Bandwidth to 20mhz to see if that helps?

Also is the youview box on a static IP?? If so try setting it to DHCP.
nitrams69
Posts: 11
Joined: Tue Jul 15, 2014 8:25 pm

Re: wifi blocked

Post by nitrams69 »

Spent a bit of time over last 2 weeks changed all sorts of settings.
Just ticked this box Wireless Multicast Forwarding (WMF) and all wifi devices are connecting now and internet channels are still playing on youview.
Will ticking this cause other issues?
Will see how it goes over next week or so and let you know if its cracked it.
nitrams69
Posts: 11
Joined: Tue Jul 15, 2014 8:25 pm

Re: wifi blocked

Post by nitrams69 »

Still working without issue.
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