Isp locked firmware?

Discussions for BiPAC 8800 series: 8800NL, 8800NLR2, 8800AXL, 8800AXLR2
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wshaw25
Posts: 3
Joined: Tue Nov 02, 2021 2:14 pm

Isp locked firmware?

Post by wshaw25 »

Hi all

I purchased a 8800nl off a well known auction site after my 7800n dieing after many years use on my long adsl line.
I am getting alot of errors on the line with the 8800 and was going to try other firmwares after reading through the forums.
Everytime i try to upload a different firmware im greeted with 'illegal image'.
I did notice after factory reset that the ppoa login is cswbroadband using a 2.32 dt5 firmware.
Is there anyway around being able to flash a different firmware or or is this unit locked?
By reading through the site alot of users had much better error rates on the older dm2 firmware, any other suggestions would be most welcome.

Thanks alot
billion_fan
Posts: 5374
Joined: Tue Jul 19, 2011 4:30 pm

Re: Isp locked firmware?

Post by billion_fan »

wshaw25 wrote: Tue Nov 02, 2021 2:54 pm Hi all

I purchased a 8800nl off a well known auction site after my 7800n dieing after many years use on my long adsl line.
I am getting alot of errors on the line with the 8800 and was going to try other firmwares after reading through the forums.
Everytime i try to upload a different firmware im greeted with 'illegal image'.
I did notice after factory reset that the ppoa login is cswbroadband using a 2.32 dt5 firmware.
Is there anyway around being able to flash a different firmware or or is this unit locked?
By reading through the site alot of users had much better error rates on the older dm2 firmware, any other suggestions would be most welcome.

Thanks alot
Please submit a ticket here https://support.billion.uk.com/index.ph ... ets/Submit
wshaw25
Posts: 3
Joined: Tue Nov 02, 2021 2:14 pm

Re: Isp locked firmware?

Post by wshaw25 »

Ticket raised, thanks
billion_fan
Posts: 5374
Joined: Tue Jul 19, 2011 4:30 pm

Re: Isp locked firmware?

Post by billion_fan »

wshaw25 wrote: Thu Nov 04, 2021 2:36 pm Ticket raised, thanks
Reply sent
wshaw25
Posts: 3
Joined: Tue Nov 02, 2021 2:14 pm

Re: Isp locked firmware?

Post by wshaw25 »

Just replied, thanks again for the really prompt response, much appreciated
billion_fan
Posts: 5374
Joined: Tue Jul 19, 2011 4:30 pm

Re: Isp locked firmware?

Post by billion_fan »

wshaw25 wrote: Thu Nov 04, 2021 7:20 pm Just replied, thanks again for the really prompt response, much appreciated
Another reply just sent :)
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