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7800DXL LEDs for 2 LAN Ports permenantly on
Posted: Tue Jan 05, 2016 2:56 pm
by DaveF1
I've got a 7800DXL Modem router that I bought in October 2014. 2 of the LAN port LEDs stay on (green) even when there is nothing plugged into them. I've tried a reset but this still happens. Otherwise the Router has been very good and has improved my (rather long) line speed by about 25% and the WiFi has been pretty much faultless.
Re: 7800DXL LEDs for 2 LAN Ports permenantly on
Posted: Tue Jan 05, 2016 10:23 pm
by dmpfran
Just a guess, have you checked that Advanced setup->Management->Power Management->Ethernet Auto Power Down and Sleep is enabled ?.
Re: 7800DXL LEDs for 2 LAN Ports permenantly on
Posted: Thu Jan 07, 2016 9:42 am
by billion_fan
DaveF1 wrote:I've got a 7800DXL Modem router that I bought in October 2014. 2 of the LAN port LEDs stay on (green) even when there is nothing plugged into them. I've tried a reset but this still happens. Otherwise the Router has been very good and has improved my (rather long) line speed by about 25% and the WiFi has been pretty much faultless.
Are the ports still functioning?? (the ports with the LED on)
Re: 7800DXL LEDs for 2 LAN Ports permenantly on
Posted: Sun Jan 10, 2016 4:09 pm
by DaveF1
Tried a reset (several)- now I can't connect to the router at all. Fortunately it's been replaced as I'm now on Fibre, but was hoping to use it as a wireless access point. No DHCP, so no IP address if I plug my laptop into it. Tried setting one manually (192.168.1.2) but then can't ping the router 192.168.1.254.
Re: 7800DXL LEDs for 2 LAN Ports permenantly on
Posted: Wed Jan 27, 2016 9:49 am
by billion_fan
DaveF1 wrote:Tried a reset (several)- now I can't connect to the router at all. Fortunately it's been replaced as I'm now on Fibre, but was hoping to use it as a wireless access point. No DHCP, so no IP address if I plug my laptop into it. Tried setting one manually (192.168.1.2) but then can't ping the router 192.168.1.254.
Submit a ticket here
http://www.billion.uk.com/esupport/inde ... ets/Submit so we can service your unit under warranty