Billion UK Forum

Hi,

Has anyone got a 7800VDOX to work with BeThere...? So far I have not been able to. I have attached the settings I have used. These settings are taken from the BeThere supplied router which works fine.

Is there anything I have missed...?

This is for BeThere Pro with a static IP.

Your VPI/VCI should be 0/101

At least as far as i know. But reading on there site maybe its multi static ip users who are 0:102?

https://www.bethere.co.uk/web/beportal/ ... structions

I got static but non pro running on 0:101. Check all your settings through again.

I got BE on my 7800DXL and its ok.

VPI/VCI should be 0/101 if you are still on the old network (pretty much everywhere outside London and some of the home counties)

VPI/VCI should be 0/102 if you have had an e-mail from BE telling you that your exchange has been put onto the new network.

If you aren't sure, tell us which exchange you are on and i'll look at the info and see if you've been upgraded yet

Spudgun wrote:VPI/VCI should be 0/101 if you are still on the old network (pretty much everywhere outside London and some of the home counties)

VPI/VCI should be 0/102 if you have had an e-mail from BE telling you that your exchange has been put onto the new network.

If you aren't sure, tell us which exchange you are on and i'll look at the info and see if you've been upgraded yet

Im on Be (gonna switch soon as Sky have justed purchased Be) I am on there new network 0/102, I was and still on setup with 1 static IP, for be with this setup I must leave the IP address fields blank (as be will assign my static IP, via there DHCP server)

Once I switched from the 7800N to 7800DXL, for some reason it took upto hour to connect, then I switched back to 7800N (had all the same settings) and that took another hour to reconnect, finally switched back to 7800DXL and waited for around 1 hour may be more and it connected, since then I have not switched routers.

Spudgun wrote:VPI/VCI should be 0/101 if you are still on the old network (pretty much everywhere outside London and some of the home counties)

VPI/VCI should be 0/102 if you have had an e-mail from BE telling you that your exchange has been put onto the new network.

If you aren't sure, tell us which exchange you are on and i'll look at the info and see if you've been upgraded yet

I am on the Covent Garden exchange, so I think I am on 0/102... Can you check...? Thanks...! I did try with 0/101 and this didn't work either.

billion_fan wrote:

Spudgun wrote:VPI/VCI should be 0/101 if you are still on the old network (pretty much everywhere outside London and some of the home counties)

VPI/VCI should be 0/102 if you have had an e-mail from BE telling you that your exchange has been put onto the new network.

If you aren't sure, tell us which exchange you are on and i'll look at the info and see if you've been upgraded yet

Im on Be (gonna switch soon as Sky have justed purchased Be) I am on there new network 0/102, I was and still on setup with 1 static IP, for be with this setup I must leave the IP address fields blank (as be will assign my static IP, via there DHCP server)

Once I switched from the 7800N to 7800DXL, for some reason it took upto hour to connect, then I switched back to 7800N (had all the same settings) and that took another hour to reconnect, finally switched back to 7800DXL and waited for around 1 hour may be more and it connected, since then I have not switched routers.

Ok, I will try leaving the router for a while and seeing if it connects. Thanks for your advice billion_fan...!

jcimbbarker wrote:

Spudgun wrote:VPI/VCI should be 0/101 if you are still on the old network (pretty much everywhere outside London and some of the home counties)

VPI/VCI should be 0/102 if you have had an e-mail from BE telling you that your exchange has been put onto the new network.

If you aren't sure, tell us which exchange you are on and i'll look at the info and see if you've been upgraded yet

I am on the Covent Garden exchange, so I think I am on 0/102... Can you check...? Thanks...! I did try with 0/101 and this didn't work either.

Try settings your IP address to 'Obtain an IP address automatically' just like my setup, with VPI/VCI set to 0/102

No listing for covent garden on the new network here - http://beusergroup.co.uk/technotes/inde ... _Exchanges

Do you not remember if you had an e-mail from BE giving you the new details to connect to the new network?

Perhaps you aren't sure as you've not had this letter and are still on the old network?

Spudgun wrote:No listing for covent garden on the new network here - http://beusergroup.co.uk/technotes/inde ... _Exchanges

Do you not remember if you had an e-mail from BE giving you the new details to connect to the new network?

Perhaps you aren't sure as you've not had this letter and are still on the old network?

I only signed up to BeThere last week, so I haven't had a letter with these changes.