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8800 NL WAN Status Problem
Posted: Sun Oct 09, 2016 5:59 pm
by pintosal
When I try to access the Status>WAN I consistently get "The connection was reset"
Everything else seems to be working fine.
I am on version 2.32.e
Any ideas?
Re: 8800 NL WAN Status Problem
Posted: Mon Oct 10, 2016 9:51 am
by billion_fan
pintosal wrote:When I try to access the Status>WAN I consistently get "The connection was reset"
Everything else seems to be working fine.
I am on version 2.32.e
Any ideas?
Are you running router stats or a similar program if you are, you have to disable router stats first, then you can browse the web gui
Re: 8800 NL WAN Status Problem
Posted: Mon Oct 10, 2016 4:30 pm
by pintosal
I do sometimes use DSLSTATS but it is not running now.
I just tried again and, using Firefox, got the same "The connection was reset" -
On the off chance, and in case it was browser related, I also just tried with IE and got "This page can’t be displayed"
Re: 8800 NL WAN Status Problem
Posted: Mon Oct 10, 2016 4:33 pm
by billion_fan
pintosal wrote:I do sometimes use DSLSTATS but it is not running now.
I just tried again and, using Firefox, got the same "The connection was reset" -
On the off chance, and in case it was browser related, I also just tried with IE and got "This page can’t be displayed"
Try rebooting the router, its a strange one I haven't seen before (only the xDSL page failing to load, assuming other pages are fine??)
Re: 8800 NL WAN Status Problem
Posted: Mon Oct 10, 2016 4:55 pm
by pintosal
If I reboot the router, will that affect my synch speed? I'm on Infinity 2
Re: 8800 NL WAN Status Problem
Posted: Mon Oct 10, 2016 5:06 pm
by billion_fan
pintosal wrote:If I reboot the router, will that affect my synch speed? I'm on Infinity 2
It shouldn't as long as the connection has been stable and up for around a week (DLM only kicks in when there are multiple drops etc)
Another thing to try is trying logging via your phone, to see if the same issue occurs.
Re: 8800 NL WAN Status Problem
Posted: Tue Oct 11, 2016 1:46 pm
by pintosal
The reboot cured the problem. Thanks
By the way, is there any kind of 'softer' or 'lesser' reboot that does not affect the ADSL/VDSL line?
Re: 8800 NL WAN Status Problem
Posted: Mon Oct 17, 2016 11:24 am
by billion_fan
pintosal wrote:The reboot cured the problem. Thanks
By the way, is there any kind of 'softer' or 'lesser' reboot that does not affect the ADSL/VDSL line?
Not if you can't access the router, depending on your needs, you can drop the PPP connection and the line will stay in sycn
Status >> WAN, click on the 'Disconnect' button this will drop the PPP connection only