HP C310A Printer Connection Issues

[swatboy79]

As I have started using my printer a lot recently, an old issue that I remember just after i got my 7800DXL
has become more of an issue now which was that:

1) During the day the printer would make its usual ping sound when connecting to the wifi if i was around to hear it.
2) Sometimes even if the printer WIFI LED is lit, i still cannot see the printer. (possibly after the ping sound happen at some point???)

On my old 7800N i never had any issues. There seems to be a compatibility issue.

On way to get it out of a dead state is to disable the 2.4ghz on the 7800DXL then re-enable it. Rebooting the printer doesn't always help...

I have tried the usual OBSS Coexistence, Power management settings, and a changing wifi channels etc.

[billion_fan]

How long does it take for the issue to occur?? eg how long is the printer connected to the network, before the issue occurs??

What firmware version are you on?

[swatboy79]

Hi, I am on the latest firmware. ( 2.31.RC4.3 )

The printer can drop out at anytime of the day, does not seem to be a pattern.
But when it does happen it needs intervention, i have even seen the device on the MAC list under wireless stations.

[billion_fan]

Hi, I am on the latest firmware. ( 2.31.RC4.3 )

The printer can drop out at anytime of the day, does not seem to be a pattern.
But when it does happen it needs intervention, i have even seen the device on the MAC list under wireless stations.

Once I get time I will setup our HP 6510 and see if I can replicate your issue (hopefully tomorrow)